FAQ | Ralston Apartments
General
Who manages Ralston Apartments?
As of April 2022, CREI Management, LLC, a nationally recognized and top-ranked housing provider, took over the management of this community. Known in the industry for demonstrating the highest levels of integrity and service, we are pleased to bring our team to Ralston Apartments.
Are you pet friendly?
Ralston Apartments is pet-friendly! We recognize the important role pets play in our residents' lives and have modified our policies to welcome pets! Contact the office for pet rent and deposit requirements.
Is renter's insurance required?
Yes, our community requires each resident to carry an active tenant liability policy for damage to the landlord’s property during the term of their lease. We require a minimum of $100,000 in general liability coverage. We also recommend residents purchase content coverage (also known as personal property insurance) to cover their personal belongings.
How can I pay my rent?
Rent is due on the first of every month and can be paid in the office with a check or money order. If you prefer to pay with a credit or debit card, you can set up one-time or recurring payments through our Resident Portal.
What if I'm a former resident; can I still access my account?
If you are a past resident, please use our Resident Portal to be redirected to our payment portal for past residents.